Question 1

HOW DO I GET A POOL FOB?

Answer

Lakewood Prairie residents who are current in their assessments and own or have a valid lease are eligible for pool membership. All homeowners must submit a pool membership application to receive a pool key fob. It can take up to 5 business days to process applications. Each household will be issued (1) one fob. Pool fobs will be mailed to the owner address on file.

Question 2

WHO NEEDS A POOL FOB?

Answer

Everyone who lives within Lakewood Prarie and wishes to use the pool.

Question 3

HOW LONG DOES IT TAKE TO GET A POOL FOB?

Answer

It can take up to 5 business days to process pool applications. Pool fobs will be mailed to the owner address on file.

Question 4

I LOST MY POOL FOB HOW DO I GET A NEW POOL FOB?

Answer

Contact us at info@lakewoodprairiehoa.com or complete the form here . If you were previously issued a pool fob you WILL be required to pay a replacement fee of $25 per fob. Usage of your previously issued card will be verified and new cards will NOT be issued until fees are paid.

Question 5

I AM A RENTER HOW DO I GET A POOL FOB?

Answer

Fill out the Tenant membership application. An “Absentee Owner Statement (AOS)” form must be on file or must accompany a tenant application along with a copy of the lease in order for pool privileges to be transferred from the OWNER to a TENANT. OWNER(S) MUST SIGN the Absentee Owner Statement and transfer their pool privileges before Tenants will be granted a pool membership.

Question 6

HOW MUCH DOES A POOL FOB COST?

Answer

There is NO CHARGE for your INITIAL pool fob. A second fob can be purchased only during the application process for $10.00. You must include a check or money order made out to the association with your application for it to be processed.

Question 7

CAN I SUBMIT MY APPLICATION ONLINE?

Answer

Yes, download and complete the PDF application and email it to info@lakewoodprairiehoa.com. If you elect to purchase a second pool fob you must send a check to money order before the application can be processed.

Question 8

WHERE DO I SEND MY APPLICATION?

Answer

Emailed: info@lakewoodprairiehoa.com Mailed: LWP HOA 1200 Barberry Way, Joliet, IL 60431.

Question 9

MY FOB STOPPED WORKING?

Answer

If you fob has been damaged or stopped working contact us for a replacement. 815-886-4604 or info@lakewoodprairiehoa.com. Residents who become past due in their assessments will have fobs deactivated. Once your assessment account is current we will re-activate your fob. It can take up to 10 business days after payment has posted to re-active.

Question 10

WILL MY FOB STILL WORK FOR 2021?

Answer

YES, HOMEOWNERS WITH VALID POOL FOB(S) DO NOT NEED TO SUBMIT AN APPLICATION. Fobs will be electronically reactivated. If you cannot locate your fob, please complete the form here.

Question 11

CAN I UPDATE MY RESIDENT MEMBERS OF HOUSEHOLD?

Answer

Yes, complete and return a new pool application. To avoid a possible violation please keep an up-to-date application on file. Your existing pool fob(s) will continue to work and there is no cost associated.

Question 12

WHAT IF MY LEASE WAS RENEWED?

Answer

Existing tenants with AOS forms on file may use previously issued fobs, but will only be valid through the lease date. If a lease date has expired and will be renewed, it is the tenant/owner responsibility to complete a new AOS form and submit it along with a copy of the new lease to the HOA.

Clubhouse Pool

Pool SEASON 2021

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